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Main Street in the Digital Age: How Small and Medium-sized Businesses Are Using the Tools of the New Economy

Robust investment in information technology (IT) played a major role in the acceleration of output and productivity growth from 1996 to 2000. Until now, however, very little was known about the extent to which small and medium-size enterprises (SMEs) were taking part in the digital economy. This report examines new evidence of how small and medium-sized businesses are faring in the new economy – their IT investment, their online activities, and the computer experience of their employees.

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