2018 Baldrige Award winner: Memorial Hospital and Health Care Center. From left-to-right: Walter G. Copan, Under Secretary of Commerce for Standards and Technology and NIST Director; George Benson, Chairman of Foundation for the Malcolm Baldrige National Quality Award; Secretary of Commerce Wilbur Ross; Lori Persohn, Associate Vice President Patient Services, Memorial Hospital and Health Care Center; and Kyle Bennett, President and Chief Executive Officer, Memorial Hospital and Health Care Center.
