There are people in each of the participating operating units of the Commerce Alternative Personnel System. Feel free to call them if you need assistance. 

Department of Commerce Alternative Personnel System Program Manager:

Valerie Smith 
(202) 482-0272

Operating HR Office Contacts:

Human Capital Client Services

Felicia Purifoy
Deputy Director 
(202) 482-5291 

National Oceanic and Atmospheric Administration (NOAA) 

Mary J. Berklund, NOAA Alternative Personnel System Program Manager 
(206) 526-6059

Bureau of Economic Analysis (BEA)

Jowan Williams
(202) 606-2933

Institute for Telecommunications Sciences (ITS)

Carl Norcross
(303) 497-4932