Human Capital Client Services (HCCS) primary responsibilities include:

Office of Employment & Compensation:

• Recruitment & Hiring - Talent Acquisition
  • HCCS Hiring Managers Guide

  • Initiate Hire Action Process Map

  • Develop and Post JOA Process Map

  • Issuance of Certificate and Make Selection Process Map

  • Extend Job Offer Process Map

  • Security Process Map

  • Day of EOD Process Map

  • Prepare for EOD Process Map

  • Post EOD Process Map

• Staffing Consultation
  • Strategic Conversation Checklist
  • Pay Action Request Form (OS Hires Only)
• Position Management & Classification
  • CD-516 Position Description Cover Sheet (Commerce Employees Only)
    • CD-516 Position Description Cover Sheet Job Aid
  • Position Designation Tool
    • Position Designation Tool (PDT) Job Aid
  • CD-79 Request for Security Clearance (Commerce Employees Only)
  • Job Code Request for CAPS Position Descriptions Process Map
  • Job Code Request for GS Position Descriptions Process Map
• Executive Resources Operations - SES, Scientific & Professional, Senior Level & Political Appointees
• New Employee Orientation
  • New Employee Forms Checklist
  • New Hire Forms:
    • OF-306 Declaration of Federal Employment
    • SF-144 Statement of Prior Federal Service
    • I-9 Employment Eligibility Verification
    • SF-181 Ethnicity and Race Identification
    • SF-256 Self-Identification of Disability
    • Uniform Service Form
    • Educational Update Form
  • Payroll Forms
    • State Tax Form, District of Columbia - D4
    • State Tax Form, Non-Residence in District of Columbia - D4A
    • State Tax Form, Virginia - VA4
    • State Tax Form, Maryland - MW507
    • W-4, Federal Tax Form
    • CD-525, Employee Address Form
    • SF-1199A, Direct Deposit Form
• Retirement Counseling
• Drug Testing

Office of Workforce Relations:

• Employee Relations
  • Administrative Investigations
• Suitability
• Labor Relations
• Performance Management
  • 5-Level Performance Management Guide
  • CAPS Performance Management Guide
  • Maximizing Employee Performance
• Learning and Development
  • Commerce Learning Center (CLC) (Commerce Employees Only)

Transactional human resources services are provided by Enterprise Services HR Contact Center

• Personnel and Payroll Processing
• Benefits Administration
• NFC Employee Personnel Page (Self-Service)
• Awards Processing
• Web Time and Attendance (WebTA)
• Leave Administration
• Official Personnel Folder (OPF/eOPF)
• Professional Liability